Terms of Service

Last Updated: January 7, 2025

1. Acceptance of Terms

By accessing and using ColdCALR (the "Service"), operated by Sales Cog Inc ("Company", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ColdCALR is an AI-powered cold call training platform that provides simulated calling scenarios, performance analytics, and training resources to help sales professionals improve their cold calling skills. The Service includes access to our web-based platform, training modules, AI simulations, and related features.

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Be responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or transmit malicious code or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to harass, abuse, or harm others
  • Share your account credentials with others

5. Subscription and Payment

Certain features of the Service require a paid subscription. By subscribing, you agree to:

  • Pay all applicable fees as described on our pricing page
  • Provide accurate billing information
  • Authorize automatic recurring charges for subscription renewals
  • Pay all taxes associated with your use of the Service

We reserve the right to change our pricing at any time. Price changes will be communicated to you in advance and will take effect at your next billing cycle.

6. Cancellation and Refunds

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellations will take effect at the end of your current billing period. We do not provide refunds for partial months or unused portions of your subscription, except as required by law or as otherwise specified in these Terms.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Sales Cog Inc and its licensors. The Service is protected by copyright, trademark, and other laws. You may not copy, modify, distribute, sell, or lease any part of our Service or included software.

8. User Content

You retain ownership of any content you submit to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your User Content in connection with providing the Service. You represent that you have all necessary rights to grant this license.

We may use aggregated and anonymized data derived from your use of the Service to improve our AI algorithms and Service functionality.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure. Your use of the Service is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, Sales Cog Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

12. Indemnification

You agree to defend, indemnify, and hold harmless Sales Cog Inc and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in San Antonio, Texas.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Sales Cog Inc
4100 E Piedras #230
San Antonio, TX 78228
Email: support@simmie.ai
Website: https://coldcalr.com