📧 Email Support Available

ColdCALR Help Center

Get the support you need for your AI cold call training. Our team is here to help you succeed with email support during business hours and in-app issue reporting.

How to Get Support

We offer two convenient ways to get help with your cold call training platform.

Email Support
Get personalized help from our cold call training experts

Business Hours

Monday - Friday, 9:00 AM - 6:00 PM EST

Response Time

Most issues resolved within 24 hours

Contact Email

support (at) coldcalr.com

Send Email
In-App Reporting
Report technical issues directly from your training dashboard

Best For

Technical bugs, feature issues, training problems

How to Access

Look for "Report Issue" button in your ColdCALR dashboard

Automatic Details

Includes your account info and technical details

Support Hours & Response Times

Email Support Hours

9 AM - 6 PM EST

Monday through Friday

Response Time

Within 24 Hours

Most issues resolved quickly

In-App Reporting

24/7 Available

Submit anytime from dashboard

Frequently Asked Questions

Quick answers to common questions about ColdCALR support.

What's the best way to get help with my cold call training?

For general questions, account issues, or training guidance, email us at support@coldcalr.com. For technical problems or bugs, use the "Report Issue" feature in your ColdCALR dashboard for faster resolution.

How quickly will I get a response?

We aim to resolve most issues within 24 hours during business hours (Monday-Friday, 9 AM - 6 PM EST). Complex technical issues may take longer, but we'll keep you updated on our progress.

Where do I find the "Report Issue" button in the app?

Look for the "Report Issue" or "Help" button in your ColdCALR dashboard, usually located in the main navigation menu or settings area. This will automatically include your account details and technical information to help us resolve your issue faster.

What information should I include when contacting support?

Include your account email, a detailed description of the issue, what you were trying to do when the problem occurred, and any error messages you saw. Screenshots are also very helpful for technical issues.

Do you offer phone or live chat support?

Currently, we provide support through email and in-app reporting only. This allows us to give you detailed, thoughtful responses and maintain a record of our conversation for future reference.

Ready to Get Help?

Our support team is here to help you succeed with your AI cold call training.